FAQs

Have a question not listed below? Send Alk Designs a message via our social networks or email and we'll get it answered for you right away!
Alk Designs aims to bring you high quality products with exceptional customer service throughout your journey.
Alk Designs Australia & New Zealand, Apple Watch Bands and Straps.
ABOUT US
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Alk Designs are a leading provider for accessories associated with popular technology, primarily Apple Watch Bands. We believe that great style should not break the bank and that your style needs to be versatile for every event life throws at you. Whether you require a sports lifestyle band, an elite leather band or a flexible nylon band, Alk Designs are here to provide you with 24/7 service to find the right designs to fit your lifestyle. 
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RETURNS AND EXCHANGE POLICY
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All items can be exchanged within 30 days of purchase date. Freight costs associated with the exchange will be at the responsibility of the customer. If such exchange is required due to an error caused by AlkDesigns.com.au, then Alk Designs will cover all freight costs associated with the exchange. Items must be in new and saleable condition.
Returns can be made within 30 days of purchase date. Freight costs associated with the return will be at the responsibility of the customer. Items must be in new and saleable condition.
Warranty claims can be made within 12 months of purchase date. Such warranty claims must be approved via communication to Alk Designs. Please contact us at sales@alkdesigns.com.au for approval. Freight costs will be covered for approved warranty claims. 12 month warranty is void if any alterations have been made to the product, not including link removal of metal bands. A full refund will be issued to the customer for faulty bands, or a store credit to the same value as the original purchase value. 
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PRIVACY POLICY
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Your privacy is of the highest importance to Alk Designs. All data collected for Alk Designs are intended for the use of creating the best customer service experience possible. All data collected will be stored in locally in Australia and not be released or distributed to third parties unless required by law. A third party payment method will be used for all online payments. 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

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